State Farm® Insurance Agent Kim Jasperson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Johnathan Asay
June 9, 2025
5
out of
5
rating by Johnathan Asay
"Very efficient and easy to work with!"
We responded:
"Jonathan, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
ines Morales
June 5, 2025
5
out of
5
rating by ines Morales
"In need of insurance? Call them. I had a great experience with this agency. Ahidee was the agent who helped me and she did such an amazing job. She responded to my questions quickly, she gave me the best quote, and she was patient.She made sure my car was insured as quickly as possible, and sent me temporary ID cards to make sure I was ready to drive my car with no worry. I will definitely reach out to her again whenever I need car insurance or life insurance. Thank you!"
We responded:
"Ines, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We are happy to know that you understand your car insurance coverages and also are aware that State Farm offers Life Insurance as well to cover all of your insurance needs. We look forward to continuing to support your insurance needs. Thanks again. Kim"
Brent Viertel
June 2, 2025
5
out of
5
rating by Brent Viertel
"I have done business through the years with many insurance companies. Kim Jasperson's State Farm Agency is by far head and shoulders above any company that I have dealt with. Their customer service, knowledge, competency for details and follow up is outstanding. If you are looking for service that is professional and efficient search no further. They really are the best in the industry and I would never hesitate to recommend them to friends and family"
We responded:
"Brent, Thank you so much for taking the time to leave us a 5 STAR REVIEW!! Thank you for leaving such a Stellar Review !! We appreciate you taking the time. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again and Thank you for your Business !! Kim"
Emily Weinheimer
May 30, 2025
5
out of
5
rating by Emily Weinheimer
"Austin was very helpful and quickly helped me get renters insurance added for my daughter."
Sheila Kepoo
May 30, 2025
5
out of
5
rating by Sheila Kepoo
"Kim Jasperson is the Best Agent!!! His team is Professional, Caring and Listen to what your needs are. I have been with Kim's State Farm Agency in Provo for over 30 years, that tells you just how GOOD he is! No matter the claim or the complications involving the claim, Kim Jasperson and his Team FIGHT for you! Kim Jasperson will do Everything in his Power to make things right! His Office Staff are Knowledgeable, Compassionate and Well Trained. If Anyone Ever Considered Trading Agents or Agencies then JASPERSON STATE FARM is the Agency for you. He is there for YOU!"
We responded:
"Sheila, I apologize that I noticed I had not responded to your awesome review. Thank you very much ! We take pride in helping our people. Claims are when you rely on us most to keep the promise we make. Thank you for your continued business with State Farm. We appreciate you."
Pam Staheli
May 29, 2025
5
out of
5
rating by Pam Staheli
"Employees are super helpful and are always trying to find ways to make things easier for us when it comes to payments and saving us money. Thank you! Austin especially has been wonderful to work with!"
We responded:
"Pam, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are always trying to add VALUE with SERVICE !! If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Andrew Salway
May 28, 2025
5
out of
5
rating by Andrew Salway
"Super easy and they got me set to real fast! Justin and Cesar were the best!!!"
We responded:
"Andrew, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help Thanks again Kim"
Chris S
May 28, 2025
1
out of
5
rating by Chris S
"I had a very negative experience with this office. I was being rushed to come up with some details for a homeowner's insurance quote. I needed to get info from my real estate agent. I had asked the StateFarm agent to wait for me to get this info and not to call my wife, who was busy with something–I didn't want her to be stressed about it. The agent called her anyway–just a real lack of respect as to my own family relations. He was very impatient threatening that if he didn't get the info in the next little bit he would be gone for the weekend. Timing was crucial on my side for closing on our home. Just not great. And the responsiveness to feedback was defensive almost as if I worked for him rather than the other way around. It's enough that I left this office."
We responded:
"Chris, Thank you for taking the time to leave us a review. Thank you for your honest comments. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. I am your agent and would have appreciated the opportunity to have you share your frustration and comments with me personally. Sounds like my team member felt rushed by your lender to get the documents ready for closing. Making sure that my office did not hold you up. I reached out and left you a voice message. Again i apologize. No disrespect was intended whatsoever. Thank you again Kim"
William Jackson
May 27, 2025
5
out of
5
rating by William Jackson
"Very helpful and prompt to make the updates and changes"
We responded:
"Bill, Thank your for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
hannah mae pope
May 27, 2025
5
out of
5
rating by hannah mae pope
"Cesar helped me quick and kept it simple, I am always happy with the agents that help me! Thank you cesar give this guy a raise, love you state farm! you make my life easy"
We responded:
"Hannah, Thank you for taking the time to give us a review. We appreciate your business. Thanks again Kim"
Johnny Rubio
May 22, 2025
5
out of
5
rating by Johnny Rubio
"Great customer service I was very happy"
We responded:
"Johnny, Thank you for leaving us a 5 STAR REVIEW !! Thank you for taking time to share your thoughts about our Great Customer Service !! My State Farm team and I are happy to be your good neighbor! Thanks again Kim"
Jordan
May 21, 2025
5
out of
5
rating by Jordan
"Very quick, very kind and professional."
We responded:
"Jordan, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to help with all your insurance needs. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Aaron Tim
May 20, 2025
5
out of
5
rating by Aaron Tim
"Helped me out when other insurance spiked me up. Thanks to Austin and Cesar"
We responded:
"Aaron, Thank you for taking the time to leave us a 5 STAR REVIEW . Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs Thanks again Kim"
Tasha Ford
May 19, 2025
5
out of
5
rating by Tasha Ford
"Very helpful and knowledgeable. Took there time to help me. I would recommend to family and friends."
We responded:
"Tasha, Thank you for taking the time to leave us a 5 STAR REVIEW!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Lori Rowley
May 16, 2025
5
out of
5
rating by Lori Rowley
"I've been with State Farm pretty much.My whole life . I've been with him since I got my driver's license and never changed him. there really good. Justin helped me today. Kim Jaspersons off is the best. 10 out 10 service."
We responded:
"Lori, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you Sooo much for your Loyalty to State Farm and to my office. We’re thrilled to know you had a positive experience with us; and specifically with Justin, your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Natalie Gallo
May 16, 2025
5
out of
5
rating by Natalie Gallo
"I just want to acknowledge Austin from State Farm who has been such a huge help whenever I need help with my policy. He’s always been polite and helpful, I feel like I can always get the assistance I need from him. I couldn’t ask for a better experience and I really appreciate everything he does for me, friendly reminders, letting me know about my discounts, when my bill is due and working with me when needed. I’m grateful for State Farm because of my great agent Austin, thanks so much"
We responded:
"Natalie, Thank you for taking time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Denine Stephenson (DHHS)
May 15, 2025
5
out of
5
rating by Denine Stephenson (DHHS)
"I had the pleasure of working with Jamison and Cesar! Both were very helpful!! I’m now saving over $200 on my two vehicles Thank you for all your help"
We responded:
"Denine, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Shauna Hiatt
May 15, 2025
5
out of
5
rating by Shauna Hiatt
"Austin Petersen is awesome to work with and gets things done quickly and accurately!"
We responded:
"Shauna, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office, and Austin in particular. Thank you for your loyalty to State Farm and to this office. We appreciate your business . If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Kim"
Joshua Gonzalez
May 15, 2025
5
out of
5
rating by Joshua Gonzalez
"The best service in town"
We responded:
"Joshua, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Aden Elmer
May 14, 2025
5
out of
5
rating by Aden Elmer
"Justin was super helpful and quick. got me my quote and had me insured without wasting any time. answered all the questions i had and was able to help me to complete satisfaction. would 100% recommend to anyone! ask for justin!"
We responded:
"Aden, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate the opportunity to help you with your insurance needs. We’re thankful for your feedback! Happy you are pleased with Justin's assistance. If there is anything else we can do to help, please let us know! Thanks again Kim"
Morgan Reis
May 14, 2025
5
out of
5
rating by Morgan Reis
"I have been a customer with Kim Jasperson for 8+ years now, and I am still very happy with the service I’ve received! All the employees have been great during our interactions—Austin was super helpful today! They have really helped me understand our car and home insurance policies. I would recommend them to anyone!"
We responded:
"Morgan, Thank you for taking the time to leave us a 5 STAR REVIEW ! We appreciate your loyalty to State Farm and to my office over the years. I am pleased to hear that you have had great interactions with our TEAM, and specifically with Austin, in understanding both your Car and Home insurance. Insurance can be complicated, and we are happy to help. My State Farm team and I are happy to be your good neighbor! Thanks again Kim"
Shay
May 14, 2025
5
out of
5
rating by Shay
"Very nice & helpful. I've always been happy & satisfied with state farm."
We responded:
"Shay, Thank you for taking time to leave us a 5 STAR REVIEW ! We appreciate your loyalty to State Farm for your insurance needs and to my office. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Jacob Nearon
May 13, 2025
5
out of
5
rating by Jacob Nearon
"I had an amazing experience working with Justin Salway. He made the entire process of insuring my car quick and stress-free. Not only did he help me secure the best possible rate, but he also went above and beyond to make sure I was fully taken care of. Justin was professional, responsive, and genuinely cared about getting me the best coverage. Highly recommend him to anyone looking for top-notch service!"
We responded:
"Jacob, Thank you for taking the time to leave us a 5 STAR REVIEW ! We’re thankful for your feedback! It’s our pleasure to assist you with your Car Insurance needs. If there is anything else we can do to help, please let us know! Thanks again. Kim"
JaAnn Bila
May 12, 2025
5
out of
5
rating by JaAnn Bila
"Long time family friend. Cesar is always very helpful and considerate of anyone’s situations. Kind and great customer service. Cesar in the office was super nice. Thank you!"
We responded:
"JaAnn, Thank you for taking time to leave us a 5 STAR REVIEW. We appreciate your business. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again. Kim"
Eric Salway
May 9, 2025
5
out of
5
rating by Eric Salway
"I worked with Justin and he was extremely helpful in getting my cars insured. He is saving me a bunch of money by switching over and made it a painless and easy process."
We responded:
"Eric, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re thankful for your feedback! It’s our pleasure to assist you with your Car insurance needs. We Look forward to saving you a bunch more money with all your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"