State Farm® Insurance Agent Kim Jasperson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Efrain Martinez
December 23, 2025
5
out of
5
rating by Efrain Martinez
"Ahidee Gutiérrez is a plus for state farm, thanks to her for all her help."
We responded:
"Efrain, Thank you for expressing your valuable and welcome opinion. It appears that you are frustrated with your bill. Our Team works hard to handle Customer concerns, and according to our notes you requested a coverage change two days after the bill was generated. Once a bill is generated there is nothing we can do to change it. What we can do is have you pay the original bill and then we will credit you a refund on your next billing with the difference of price. We understand your frustration and wish there was a way to change the bill but it is just not possible. When we called you to explain this, you simply left us a 1 STAR REVIEW without a message rather than allow one of our excellent team members the chance to help you understand. Thanks again for your business, hopefully you understand that your request was just not realistic. Thanks again Kim"
Tyson Denison
December 18, 2025
5
out of
5
rating by Tyson Denison
"Best of the best here at Kim Jasperson. Each person here is always responsive and helpful and I can sleep well at night knowing they’ll always have my back! Not going anywhere else for home, auto, or life insurance!"
Barbara Jenkins
December 5, 2025
5
out of
5
rating by Barbara Jenkins
"We have been with State Farm for close to 50 years. The personal attention that is given by each Administrative Assistant to every agent in the Provo Jasperson office is why we have stayed. We began with the late Don Tregaskis, and his legacy has continued. Our questions are always answered. Things that we have not considered or known about are also explained. Every person in the office will stop what they are doing to help you with your needs. We will continue with this office. There is no reason to leave. By the way, they always have several ways to save you money. In today's world, we need all the help we can get."
We responded:
"Barbara, Thank you for taking the time to give us a 5 Star REVIEW !! We appreciate your Loyalty to State Farm and to our office. Thank you for being a LONG time State Farm insured and recognizing the value that we provide. We always look forward to helping with all of your insurance needs answering your questions and providing the service you deserve. Thanks again! Kim"
Michael Felt
November 18, 2025
5
out of
5
rating by Michael Felt
"Justin was the man! He got me all set up and saved me $40 from my last policy. He walked me through everything and made it quick and easy."
We responded:
"Michael, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thanks for sharing that Justin was able to save you a LOT of Money.!!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Bubbanna Tausinga
November 13, 2025
5
out of
5
rating by Bubbanna Tausinga
"Easy to work with and they know what they’re doing"
We responded:
"Bubbanna, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Jessica McClellan
November 10, 2025
5
out of
5
rating by Jessica McClellan
"Cesar was super helpful & explained everything so I understood."
We responded:
"Jessica, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate knowing how helpful Cesar was and that he explained so that you could understand everything!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Suiney Bonilla
November 10, 2025
5
out of
5
rating by Suiney Bonilla
"Awesome service !!! Cesar help me fast and professional."
We responded:
"Suiney, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Justin Salway
November 7, 2025
5
out of
5
rating by Justin Salway
"LIFE INSURANCE- I had no idea how important life insurance was until Kim’s team reached out to me and made it so simple. What shocked me the most was just HOW affordable it was! This was by far the best experience I’ve had with any insurance company. I am beyond satisfied with Kim Jasperson and his team of studs!!"
We responded:
"Justin, Thank you for taking the time to leave us a 5 STAR REVIEW !! Thank you for taking the time to share your thoughts about Life Insurance, the need and affordability. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again Kim"
Jib Jab
October 25, 2025
5
out of
5
rating by Jib Jab
"My guy is definitely human and not AI. Never thought being on the phone for over an hour could actually be pleasant but Jonny made it pleasant. Solid dude would recommend"
We responded:
"Jib Jab, Thank you for taking the time to leave us a 5 STAR REVIEW !!! Sorry for the amount of time it SOMETIMES takes to go through a LIFE INSURANCE APPLICATION !! We are DEFINITELY NOT AI....!! We have a large team of confident, knowledgeable and personable individuals !!! Johnny works hard to make certain you have a pleasant experience!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again Kim"
Maile Latu
October 20, 2025
5
out of
5
rating by Maile Latu
"Super fast process. Excellent service, very happy with the price too. Thanks for all your help bro"
We responded:
"Maile, Thank you for taking the time to leave us a 5 STAR REVIEW !! Your opinion is valuable to us !! My team is pleased to hear that you Value our Excellent Service !! And that you appreciated the Price as well. We are happy to help with All your insurance needs. Thanks again Kim "
Skyler Beckstead
October 16, 2025
5
out of
5
rating by Skyler Beckstead
"This office does such a great job. Especially Cesar, he is very efficient in doing all the things I need him to get done, and is very friendly."
We responded:
"Skyler, Thank you for taking the time to leave us a 5 STAR REVIEW !! Your business is important to us !! Happy to hear your satisfaction with our Team Members particularly Cesar. He does an outstanding job for us !! Thank you for you feedback. Thanks again Kim"
zack reese
October 15, 2025
5
out of
5
rating by zack reese
"Ceaser helped me get my Tacoma on the road. Gave me a good price. Great customer service"
We responded:
"Zack, Thank you for taking the time to leave us a 5 STAR REVIEW !! We’re honored by your positive feedback! Especially happy to hear of your satisfaction with our customer driven team! Cesar works hard to keep your needs in mind. Thanks again Kim"
Cole Pulsipher
October 15, 2025
5
out of
5
rating by Cole Pulsipher
"Justin got me some quotes very quickly. I came from progressive and my rates are way better. The guy is the best"
We responded:
"Cole, Thank you for taking the time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Our team is Customer Driven !! Justin works hard to keep customer needs in mind!! Thanks again Kim"
Dylan Pulsipher
October 15, 2025
5
out of
5
rating by Dylan Pulsipher
"Justin was super helpful, easy, and quick. Knows his stuff!"
We responded:
"Dylan, Thank you for taking the time to leave us a 5 STAR REVIEW !! Our team works hard to keep the customer needs in mind. Justin works hard for the customer. Thanks again for your business let us know if we can help with your other insurance needs. Thanks again Kim"
Daniel Sanchez
October 9, 2025
5
out of
5
rating by Daniel Sanchez
"Justin and Johnny were amazing. They understood what Í needed and gaved me a better price."
We responded:
"Daniel, Thank you for taking the time to leave us a 5 STAR REVIEW !!! Thanks for sharing your experience with my highly qualified team members !! They enjoyed helping you with all your insurance needs. Thanks again Kim "
Sarith Nhiev
October 1, 2025
5
out of
5
rating by Sarith Nhiev
"Cesay was very helpful and knowledgeable in my auto coverage needs. Thank you!"
We responded:
"Sarith, Thank you for taking the time to leave us a 5 STAR REVIEW..!!! Thank you for sharing your positive experience with one of our Highly Qualified Team members, Cesar. !! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Kim"
Matt Braddock
September 24, 2025
5
out of
5
rating by Matt Braddock
"I had the pleasure of working with Cesar C. for my auto policy. I appreciated his straight forward approach, and the way he broke down my coverages and how much each line cost. He presented me three options with different bundling packages so that I could choose which one made the most sense for me and my purposes. I look forward to working with this office."
We responded:
"Matt, Thank you for taking the time to leave us a 5 STAR REVIEW..!! We appreciate your review! We are delighted to know you had a great experience working with Cesar in our State Farm office. Its a pleasure at State Farm to be able to offer our people choices of coverage and savings that fit their needs best. !! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again, Kim"
Will Cannon
September 3, 2025
5
out of
5
rating by Will Cannon
"Justin was an excellent rep and super helpful in switching me over from another provider. Basically matched the price for way better coverage!"
We responded:
"Justin, Thank you for taking the time to leave us a 5 STAR REVIEW !! We take pride at State Farm in offering COMPREHENSIVE COVERAGE for our policyholders.!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Andy
September 2, 2025
5
out of
5
rating by Andy
"Got my insurance set up really easy and fast."
We responded:
"Andy, Thank you for taking the time to leave us a 5 STAR REVIEW !! My State Farm team and I are happy to be your good neighbor AND to provide you with top notch coverage and service. Thanks again Kim"
E & S Film and Photo
August 29, 2025
5
out of
5
rating by E & S Film and Photo
"I worked with Justin and he was amazing! Helped make insurance make sense and helped me find the best deal!"
We responded:
"Thank you E & S We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Justin works hard to provide you with Top Notch Coverage and Service !! Thanks again Kim"
Josh Curtis
August 25, 2025
5
out of
5
rating by Josh Curtis
"I left a voicemail mail Saturday and they reached out Monday morning! Made it super easy and simple to save money on car insurance and found available discounts as well! Super excited and happy to work with them!"
We responded:
"Josh, Thank you for taking the time to leave us a 5 STAR REVIEW..!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"
Lukas Pabst
August 20, 2025
5
out of
5
rating by Lukas Pabst
"Justin was WAY better than any of the other agents that I talked to at GEICO or Triple AAA. He was clear and concise. Super easy and simple to work with him. Very impressed."
We responded:
"Lukas, Thank you for taking the time to leave us a 5 STAR REVIEW !! My State Farm team and I are here to help with All your insurance needs and answer all your questions. Justin works hard to help everyone out !! Thanks again Kim"
Kelsey Hoeun
August 19, 2025
1
out of
5
rating by Kelsey Hoeun
"Agent increased premium policy on my condominium fee without let me know the changed. Customer service is unfriendly and rude. I’ve been their costumer almost 15 years. I’m so upset 👎👎👎"
We responded:
"Kelsey, Thank you so much for taking the time to leave us a review. This is not the experience we want State Farm customers to have. I apologize that you did not receive your advance notification, which State Farm sends out 45 days in advance of the renewal date. Thank you for the opportunity to discuss your billing and hear your frustration and concern. Thanks again Kim "
raquel hale
August 18, 2025
5
out of
5
rating by raquel hale
"Justin made the process of starting my auto/renter insurance painless. And he was very nice over the phone helping me with anything I needed."
We responded:
"Raquel, Thank you so much for taking the time to leave us a 5 STAR REVIEW !!!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Happy to hear you enjoyed working with Justin!! If there is anything else we can do to help, please let us know! Thanks again Kim"
Ignacio Donoso Cáceres
August 13, 2025
5
out of
5
rating by Ignacio Donoso Cáceres
"very kind, patient and solved all my problems"
We responded:
"Ignacio, Thank you so much for taking the time to leave us a 5 STAR REVIEW !! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again Kim"